It is not enough to implement our solution within budget and on time, your organization now needs training at all levels so that your personnel can master the features and functions that the product set has to offer. OSSI provides appropriate and specialized training to meet the changing business environment in which you operate. Although we predominantly cater to training in the various modules of Sage 300 ERP, we extend that to Report Writing, Bank Reconciliation, creation of Financial Statements and the Management of Fixed Assets and Budgets.

We see this offering as added value, since you will derive significant benefit from staff who fully understand the business practices and can effectively manage the tools that are provided within the work environment.

The complete loss of data can be one of the most catastrophic events in the history of any business. Although the event should not have occurred, we work diligently with the business to trace, track and reconstruct as much data as possible. Sometimes it means resorting to backups done several weeks or months ago, and can be a painful and excruciating experience. As a service we provide secure contingency management procedures to mitigate against such events since we are aware of the tremendous financial loss, drastic reduction of new business, human resource reallocation and business integrity.

Every business is different in some way, either in the processing, procedures, or accounting practices. We make it our duty to understand these differences and work with management, operational and financial staff to design effective workflows across the various departments. We review standards, accounting practices, and operational processes to ensure that the blend of technology and management requirements fit the strategic objectives of the business.

The successful deployment of your investment in software is essential to the mission-critical process within the business. Our staff are especially trained to install, configure, and customize software solutions to fit your business needs. We collaborate with your teams to understand the requirements of the business, determine what processes and procedures are necessary and fashion a solution to fit those requirements.

Most business-technology solutions, however effectively designed and written will not provide all of your reporting needs. Some businesses, although similar to others, wish to see the same data presented from a totally different perspective. It is also common for some businesses to have reports generated to suit the way the business functions in a manner that is unique to that operation.

Do you have an insatiable appetite for reports of all sorts; do you need to know what has happened, what is happening and what is likely to happen?

OSSI Delivering all your reporting and business intelligence needs.

If your company is implementing or planning to implement Sage software, proper system setup is critical to your success. At Orchid Software Solutions, we offer dedicated configuration services to ensure your new Sage system operates flawlessly from day one.

Your Sage system comes with complex settings that must be expertly implemented to interact seamlessly. We handle your initial setup with care and consideration to provide the following benefits:

• Optimized Transaction Defaults: We establish baseline settings that streamline your daily operations and save your team time.
• Smart System Safeguards: We configure rules—such as preventing negative inventory—that force the system to catch and flag errors before a transaction is completed.
• Complex System Mapping: Because many Sage configuration options interact with seemingly unrelated settings, our experts ensure the entire ecosystem works together seamlessly.
• Long-Term Flexibility: While some initial setup choices cannot be reversed, we structure your configuration so that the majority of your settings can be adjusted easily as your business changes and grows.

At Orchid Software Solutions, our implementation services are specifically designed for companies planning to adopt or upgrade their Sage software ecosystem. We bridge the gap between your operational needs and technology to ensure a seamless, profitable transition.

Our comprehensive Sage implementation process includes:

• Needs Analysis & Software Selection: Our expert consultants analyze your current business practices and workflows to recommend the most appropriate Sage products (such as Sage 300 ERP or Sage 50) tailored to your industry.
• End-to-End Deployment: We provide dedicated personnel to handle the complete installation, configuration, and rollout of your new Sage systems, minimizing downtime and disruption to your daily operations.
• Custom Reporting & Decision Support: We collaborate closely with your management and key stakeholders to configure the precise reporting systems and dashboards your team needs to effectively run the business and drive data-driven decisions.
• Continuous Optimization: Technology evolves, and so should your business. We periodically review your Sage environment post-implementation to ensure you continue to maximize your software investment and maintain a leading edge in your market space.

Whether you are migrating to Sage for the first time or expanding your current capabilities, our team ensures your software works exactly how your business needs it to.

At Orchid Software Solutions (OSSI), we have turned Sage software project management, implementation, and quality assurance into a fine art. Whether your company is planning a new Sage deployment or optimizing an existing system, we handle the heavy lifting to deliver your project on time and within budget.

Our dedicated Sage implementation team ensures a seamless transition through:

• Structured Implementation Scheduling: Mapping out realistic deployment timelines tailored to your business operations.
• Expert Resource Allocation: Assigning certified Sage specialists to manage data migration, configuration, and integration.
• Proactive Milestone Monitoring: Managing risks, tracking progress, and providing transparent reporting to stakeholders from kickoff to go-live.

"Are you planning to implement Sage software or looking to optimize your current Sage ERP system? Orchid Software Solutions Inc offers expert consultation for organizations planning, executing, or upgrading their Sage software implementations. We partner with diverse client profiles across the Retail, Wholesale Distribution, Hospitality, Manufacturing, Services, Government, and Offshore sectors to ensure their technology investments deliver real value.

Our Consultation Approach:

• Strategic Alignment: We consult with all levels of your management team to deeply understand your specific business processes and operational challenges.
• Requirements Translation: We transform your business needs into actionable technology strategies, relying on decades of industry acumen.
• Custom Sage Deployment: We design and implement tailored Sage solutions (including Sage 300 and Sage 50) that cater perfectly to your business goals."

Hazel Alleyne is our Financial Services Consultant, she has provided Sage 300 and other related services to companies both locally and throughout the region over the last 20 years. Hazel undertakes product training for some of the major commercial, accounting and consulting companies across the region. She is skilled in Sage 300 Financial and Operational suites and third-party products.

Julius Sealy is our Software Solutions Consultant & Training Administrator with over 5 years of Sage Experience, he is actively involved in the establishment of our regional Sage 300 training facility. Julius also handles the setup of Sage 300 configurations, installations and training in most Sage 300 modules, along with taking the critical responsibility of ensuring the security of our customer data, through effective backup/restore facilities, contingency planning, redundancy configurations and disaster recovery. He is also active in establishing a regional Sage 300 training facility on the island. He is also experienced in ACDEV ICCount ACCUDART Physical Inventory Count and QuickBooks product support.

Fay Hall is a Senior Financial Services Consultant with over 26 years experience in a variety of accounting, mobile sales and point of sale software solutions. She has acquired expert skills that allow her to walk into an organisation, listen to the customer’s needs and quickly determine the best solution. Fay works with partners in the USA, Canada, Hong Kong, New Zealand and other areas of the globe to customize software and bring the best fit to customers.

Beulah Foster has been our Office Manager for over 10 years. As the face and voice of Orchid Software Solutions she provides a high level of customer service to every client. She will listen and respond to customers’ needs and concerns, provide information about products/services and refers customers to consultants or others who can help; she is our foundation.

Trenton Weekes is our Director of Business Development with 30+ years experience in the assessment, deployment, and support of ICT solutions for a wide range of business entities. He has worked extensively with the Sage 300 product suite both locally and throughout the Caribbean and parts of Central America in the area of Financial Services, Wholesale/Retail Distribution, Hospitality and Government sectors. His passion is seeing businesses use our technology to grow, gain a competitive advantage, enhance their business profile, and derive significant benefits that did not exist before. His mission is to see every business succeed in whatever sector they trade, now and well into the future.

Martin Williams is our Director of Operations. A software developer by profession, with over 30 years experience specializing in web and desktop applications.

Martin worked as a certified Sage300 Implementation Consultant for over twelve years, before merging those skills with his software engineering, in the integration of front-end and legacy applications with Sage300.

His ability to use the Sage300 API to develop Sage300 integrated applications, is now the driving force behind the expansion of Sage300 integrations within the region. His applications span industries such as medical, legal, real-estate, wholesale, retail and manufacturing.