It is not enough to implement our solution within budget and on time, your organization now needs training at all levels so that your personnel can master the features and functions that the product set has to offer. OSSI provides appropriate and specialized training to meet the changing business environment in which you operate. Although we predominantly cater to training in the various modules of Sage 300 ERP, we extend that to Report Writing, Bank Reconciliation, creation of Financial Statements and the Management of Fixed Assets and Budgets.

We see this offering as added value, since you will derive significant benefit from staff who fully understand the business practices and can effectively manage the tools that are provided within the work environment.

The complete loss of data can be one of the most catastrophic events in the history of any business. Although the event should not have occurred, we work diligently with the business to trace, track and reconstruct as much data as possible. Sometimes it means resorting to backups done several weeks or months ago, and can be a painful and excruciating experience. As a service we provide secure contingency management procedures to mitigate against such events since we are aware of the tremendous financial loss, drastic reduction of new business, human resource reallocation and business integrity.

Every business is different in some way, either in the processing, procedures, or accounting practices. We make it our duty to understand these differences and work with management, operational and financial staff to design effective workflows across the various departments. We review standards, accounting practices, and operational processes to ensure that the blend of technology and management requirements fit the strategic objectives of the business.

The successful deployment of your investment in software is essential to the mission-critical process within the business. Our staff are especially trained to install, configure, and customize software solutions to fit your business needs. We collaborate with your teams to understand the requirements of the business, determine what processes and procedures are necessary and fashion a solution to fit those requirements.

Most business-technology solutions, however effectively designed and written will not provide all of your reporting needs. Some businesses, although similar to others, wish to see the same data presented from a totally different perspective. It is also common for some businesses to have reports generated to suit the way the business functions in a manner that is unique to that operation.

Do you have an insatiable appetite for reports of all sorts; do you need to know what has happened, what is happening and what is likely to happen?

OSSI Delivering all your reporting and business intelligence needs.

Your new system will come with many settings or configurations that must be properly implemented. These configuration settings create defaults for transactions. They also limit the range of possible transactions in desirable ways – such as allowing or preventing negative inventory. Preventing negative inventory enables users to locate the inventory error and correct it before completing a transaction. Setting up your initial configuration requires much care and consideration, as options operate together with configurations that might not seem to be related. Some choices cannot be reversed, but most configuration choices can be adjusted as the business changes.

We help you with your business/technology requirements in the area of functional computer software selection and installation and support. We provide personnel that can analyze your current business procedures and practices, make appropriate business-technology recommendations and implement them, while interacting with management and other key players to determine what reporting systems are required to effectively run the business and help with decision-making processes. We also review your business solutions from time to time to ensure that you establish and maintain a leading edge in your market space.

OSSI has project management, project implementation, service delivery and quality assurance down to a fine art; we perform these functions every day.

Leave all the heavy lifting to us, we will see your project through from start to finish, on time and within budget. We will ensure that a structured implementation schedule is drafted with the allocation of appropriate and adequate human resources. To confirm on-time delivery, the project management team will monitor progress, manage resources, and perform periodic reporting to stakeholders.

"Are you planning to implement Sage software or looking to optimize your current Sage ERP system? Orchid Software Solutions Inc offers expert consultation for organizations planning, executing, or upgrading their Sage software implementations. We partner with diverse client profiles across the Retail, Wholesale Distribution, Hospitality, Manufacturing, Services, Government, and Offshore sectors to ensure their technology investments deliver real value.

Our Consultation Approach:

• Strategic Alignment: We consult with all levels of your management team to deeply understand your specific business processes and operational challenges.
• Requirements Translation: We transform your business needs into actionable technology strategies, relying on decades of industry acumen.
• Custom Sage Deployment: We design and implement tailored Sage solutions (including Sage 300 and Sage 50) that cater perfectly to your business goals."

Hazel Alleyne is our Financial Services Consultant, she has provided Sage 300 and other related services to companies both locally and throughout the region over the last 20 years. Hazel undertakes product training for some of the major commercial, accounting and consulting companies across the region. She is skilled in Sage 300 Financial and Operational suites and third-party products.

Julius Sealy is our Software Solutions Consultant & Training Administrator with over 5 years of Sage Experience, he is actively involved in the establishment of our regional Sage 300 training facility. Julius also handles the setup of Sage 300 configurations, installations and training in most Sage 300 modules, along with taking the critical responsibility of ensuring the security of our customer data, through effective backup/restore facilities, contingency planning, redundancy configurations and disaster recovery. He is also active in establishing a regional Sage 300 training facility on the island. He is also experienced in ACDEV ICCount ACCUDART Physical Inventory Count and QuickBooks product support.

Fay Hall is a Senior Financial Services Consultant with over 26 years experience in a variety of accounting, mobile sales and point of sale software solutions. She has acquired expert skills that allow her to walk into an organisation, listen to the customer’s needs and quickly determine the best solution. Fay works with partners in the USA, Canada, Hong Kong, New Zealand and other areas of the globe to customize software and bring the best fit to customers.

Beulah Foster has been our Office Manager for over 10 years. As the face and voice of Orchid Software Solutions she provides a high level of customer service to every client. She will listen and respond to customers’ needs and concerns, provide information about products/services and refers customers to consultants or others who can help; she is our foundation.

Trenton Weekes is our Director of Business Development with 30+ years experience in the assessment, deployment, and support of ICT solutions for a wide range of business entities. He has worked extensively with the Sage 300 product suite both locally and throughout the Caribbean and parts of Central America in the area of Financial Services, Wholesale/Retail Distribution, Hospitality and Government sectors. His passion is seeing businesses use our technology to grow, gain a competitive advantage, enhance their business profile, and derive significant benefits that did not exist before. His mission is to see every business succeed in whatever sector they trade, now and well into the future.

Martin Williams is our Director of Operations. A software developer by profession, with over 30 years experience specializing in web and desktop applications.

Martin worked as a certified Sage300 Implementation Consultant for over twelve years, before merging those skills with his software engineering, in the integration of front-end and legacy applications with Sage300.

His ability to use the Sage300 API to develop Sage300 integrated applications, is now the driving force behind the expansion of Sage300 integrations within the region. His applications span industries such as medical, legal, real-estate, wholesale, retail and manufacturing.